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Library Privacy Advocates gather for “Privacy & Pizza” at ALA Annual

Jul 10, 2017   //   by cipradmin   //   Events, News  //  Comments Off on Library Privacy Advocates gather for “Privacy & Pizza” at ALA Annual

As part of the IMLS-funded project on “Library Values & Privacy in our National Digital Strategies,” CIPR director Michael Zimmer and Data & Society’s Bonnie Tijerina convened a group of 30 library privacy advocates at ALA Annual in Chicago to attend a “Privacy and Pizza” happy hour. The event provided an informal environment to talk about privacy and provide guidance on the direction the project should take to best support libraries and information professionals in the pursuit of protecting privacy.

Attendees were asked to provide suggestions on topics for the library privacy field guides to be produced during the grant period, and to share reflections on a set of probing questions on what the library and information professional community has had success doing, and what remains as the biggest challenges, regarding patron privacy.

Highlights of this feedback are shared below.


What topics/technologies do you believe would make the best field guides? (votes)

  • data security (8)
  • privacy by design (7)
  • public internet and wifi services (7)
  • cloud-based library systems (6)
  • internal library information systems (5)
  • third-party library software systems (5)
  • government information requests (4)
  • licensing of digital content (3)
  • government surveillance (2)
  • social media strategies (1)

What have you done to address privacy issues in libraries?

  • Staff training (2)
  • Nagging about privacy at every chance I get with patrons, staff, vendors, library community
  • Participated in NISO privacy principles
  • Webinars
  • Delivered talks to publishers & libraries
  • Conducted a privacy audit of our library using the guidelines & checklists
  • Worked on the privacy checklists

 

What is one thing your library, or the library profession, is missing to better address privacy issues?

  • Language to use when talking to other municipal directors (eg, police chief, city manager) (2)
  • Pithy talking points for explaining privacy issues to different stakeholder groups (2)
  • Tools for working with specific age groups
  • Actually practicing what we preach in our internal operations, as well as in our work with vendors

 

What questions do you have about privacy in libraries?

  • How should libraries audit all the data being collected at their institution — from their wifi networks to their vendor systems?
  • How do we motivate ALA Washington Office to push harder on privacy-related legislation?
  • How can we better mobilize to influence the practices and ToS of vendors? (2)
  • How do we negotiate privacy with vendors?
  • Hod do platform-level collection practices by the vendors benefit them? How can libraries responsibly benefit from them as well?
  • Do governments subpoena library vendors?
  • Are we willing to “degrade” service to preserve privacy?
  • What do libraries want to negotiate with vendors?

 

What is the biggest challenge for addressing privacy issues in libraries?

  • Getting average patrons to care (4)
  • The hard challenge is reader analytics and privacy with content vendors and delivery platforms (3)
  • HTTPS everywhere is crucial and there is no excuse not to do it today, but be sure to the cipher suites right! (3)
  • Making it simple
  • Apathy (on the part of the people we serve)
  • ALA is not united in its position on privacy issues: OIF, OITP, LITA, Council, IFRT, IFC, etc
  • Educating library staff (2)
  • Separation between the library and the IT department
  • Making library administrations prioritize patron privacy (especially with getting resources to ensure privacy)
  • Convincing staff it is a priority issue they should care about

 

If you could have or invent one tool to address privacy, what would it be?

  • A foolproof, 100% effective response to “I don’t have anything to hide” or similar attitudes toward privacy
  • Money to make privacy-oriented tools work as well as the Google suite of products
  • Clear tools for auditing internal privacy practices and infrastructure
  • A network of library-run Tor nodes
  • A bill that gave the FCC permanent control over regulating broadband (eg, institutionalizing net neutrality)

Privacy Policies and Practices with Cloud-Based Services in Public Libraries: An Exploratory Case of BiblioCommons

Jul 7, 2017   //   by cipradmin   //   News  //  Comments Off on Privacy Policies and Practices with Cloud-Based Services in Public Libraries: An Exploratory Case of BiblioCommons

In 2015, CIPR engaged in a pilot research study to help us understand how libraries are implementing third-party cloud computing services, how these implementations might impact patron privacy, and how libraries are responding to these concerns.

The pilot study focused on 38 libraries who implemented BiblioCommons, and the results have now been published in the Journal of Intellectual Freedom & Privacy, co-authored by Katie Chamberlain Kritikos and CIPR director Michael Zimmer. From the article’s abstract:

Privacy Policies and Practices with Cloud-Based Services in Public Libraries: An Exploratory Case of BiblioCommons

Public libraries are increasingly turning to cloud-based and Library 2.0 solutions to provide patrons more user-focused, interactive, and social platforms from which to explore and use library resources.  These platforms – such as BiblioCommons – often rely on the collection and aggregation of patron data, and have the potential to disrupt longstanding ethical norms within librarianship dedicated to protecting patron privacy.  This article reports on the results of a pilot research study investigating how libraries are implementing third-party cloud computing services, how these implementations might impact patron privacy, and how libraries are responding to these concerns.  The results of this research provide insights to guide the development of a set of best practices for future implementations of cloud-based Library 2.0 platforms in public library settings.

The article references 3 appendices, which are provided here for readers’ convenience:

IMLS Grant for “Library Values & Privacy in our National Digital Strategies”

Apr 18, 2017   //   by cipradmin   //   Featured, News, Projects  //  Comments Off on IMLS Grant for “Library Values & Privacy in our National Digital Strategies”

The Center for Information Policy Research has been awarded a National Leadership Grants for Libraries award from the Institute of Museum and Library Services (IMLS) for the project “Library Values & Privacy in our National Digital Strategies: Field guides, Convenings, and Conversations.”

CIPR will be partnering with Data & Society, along with the American Library Association’s Office of Intellectual Freedom and the New York Public Library, to host a national forum exploring what the library value of privacy means in the digital world. The forum will bring together library practitioners and administrators, along with technology, policy, and privacy experts, to establish a national roadmap for a digital privacy strategy for libraries. 

Along with the roadmap, the project will produce a series of field guides for librarians that clearly lay out important privacy and security issues. Field guides will include topics such as: privacy by design, internal library information systems, third-party library software systems, cloud-based library systems, public internet and wifi services, licensing of digital content, data security, government information requests, and social media strategies

CIPR director Dr. Michael Zimmer will be working with Bonnie Tijerina, a researcher at Data & Society, to facilitate the project. The award was one of 25 projects funded out of 90 applications.

New CIPR Project: Assessing the Implementation of CIPA-Mandated Internet Filtering in U.S. Public Libraries

Apr 2, 2017   //   by cipradmin   //   Featured, News  //  Comments Off on New CIPR Project: Assessing the Implementation of CIPA-Mandated Internet Filtering in U.S. Public Libraries

UW-Milwaukee School of Information Studies professor Dr. Nadine Kozak and CIPR Director Dr. Michael Zimmer have received funding from the UW-Milwaukee “Research Growth Initiative” internal grant program to launch a new research project called: “Assessing the Implementation of CIPA-Mandated Internet Filtering in U.S. Public Libraries.”

From the project abstract:

Access to information is an essential human right and ensuring universal access to the internet has been recognized as a vital ingredient for fulfilling this human right. While libraries have emerged as a critical source of providing free internet access within the United States, legislation has threatened free and unfettered access to information online. The Children’s Internet Protection Act (CIPA) mandates libraries filter internet access in certain circumstances. While many studies have assessed the efficacy of internet filters, we propose a large-scale investigation of how libraries are implementing CIPA-mandated filtering – along with the legal exception to remove the filters for adults on-demand – to better understand the impact of CIPA “as applied” within library settings.

We are particularly interested in investigating three central issues related to CIPA-mandating filtering. First, what kind of (formal and informal) procedures are in place at libraries to turn off internet filtering when requested by an adult patron; second, how do these procedures play out “on the ground” when librarians are faced with such patron requests; and third, what are the technical complexities in honoring such a request (i.e., can filtering software be modified for a particular computer only, can the filters be modified only for the specific need requested, can the modification be made at the physical location of the library in question, etc.).

To begin exploring these issues, our pilot study will focus on libraries within a 100-mile radius of Milwaukee, Wisconsin, which are required to be CIPA-compliant due to the acceptance of E-Rate funding. We will conduct in-person, unstructured interviews with various institutional actors at each library, including the library director, staff librarians who receive requests from patrons to remove internet filters, and system administrators who maintain the filtering software. The interview questions will focus on gaining a better understanding of how particular libraries chose to apply for E-Rate funding and be required to filter internet access as well as an understanding of the process through which filtering software is turned off in the event that an adult patron requests it. In addition to creating publishable research, the initial interviews will inform the creation of a survey instrument to be used in a national survey of CIPA-compliance at U.S. libraries.

The project will be housed at the UW-Milwaukee Center for Information Policy Research, and will run from July 2017 through December 2018.

Zimmer appointed editor of the Journal of Intellectual Freedom and Privacy

Jan 9, 2017   //   by cipradmin   //   News, Projects  //  Comments Off on Zimmer appointed editor of the Journal of Intellectual Freedom and Privacy

CIPR director Michael Zimmer has been appointed Editor of the Journal of Intellectual Freedom and Privacy (JIFP), published by the American Library Association’s Office of Intellectual Freedom.

Journal of Intellectual Freedom & Privacy incorporates many of the features of the Newsletter on Intellectual Freedom. Readers will still read in each issue about the latest incidents of book banning in “censorship  dateline,” the latest court rulings in “from the bench,” legal controversies in “is it legal?” and, of course, “success stories.” New ALA intellectual freedom policies and reports to the ALA Council from the Intellectual Freedom Committee and the Freedom to Read Foundation will also continue to appear.

The new journal will add refereed essays and peer-reviewed articles on intellectual freedom and privacy, as well as book reviews, legal briefs and opinion pieces. The goal is to have JIFP at the center of discourse on intellectual freedom and privacy issues in libraries.

CIPR Research Lunch on “Libraries Promoting Peace” with Peter Lor

Aug 24, 2016   //   by cipradmin   //   Events, News  //  Comments Off on CIPR Research Lunch on “Libraries Promoting Peace” with Peter Lor

Please join us for a CIPR Research Lunch on Sept 7, 2016, featuring Dr. Peter Lor

cipr-lor-header copy
Libraries Promoting Peace: Cherished Illusion or Opportunity for Action?

Dr. Peter Lor
Adjunct Professor, School of Information Studies, UW-Milwaukee

Wednesday, September 7, 2016
12:00 – 1:30pm
NWQB 3511

2025 E Newport Ave
Milwaukee, WI 53211

Please bring your own lunch.
Refreshments and dessert will be provided by SOIS

Abstract:

It has long been assumed that libraries contribute to promoting peace. In the late 1940s the then newly established UNESCO made a big investment in developing public libraries worldwide on the basis of this assumption, which has a long history and still resonates with librarians today. After all, we provide information about “other” nations, communities, groups, beliefs, and orientations. Information is assumed to contribute to knowledge, understanding, tolerance, and peace. This is a long string of causal assumptions. It should be challenged.

In this presentation Peter Lor briefly examines the assumptions and what is meant by “promoting peace” before outlining a set of seven roles for librarians: informing, creating resources, promoting, educating, empowering, healing and advocating, with some illustrative examples of current library activities in various parts of the world.

Studio portrait of School of Information Studies faculty member Peter Lor.About Peter Lor:

Dr. Peter Lor is former National Librarian of South Africa and later Secretary General of IFLA, the International Federation of Library Associations and Institutions. During 2009-2011 he was a visiting professor at SOIS. Dr. Lor is currently an Extraordinary Professor at the University of South Africa, and also teaches INFOST 891, International and Comparative Librarianship, as an adjunct professor for SOIS.

Choose Privacy Week 2016 Webinar: Raising Privacy Awareness in Your Library and in Your Community

Mar 24, 2016   //   by cipradmin   //   Events, News  //  Comments Off on Choose Privacy Week 2016 Webinar: Raising Privacy Awareness in Your Library and in Your Community

CIPR director Michael Zimmer will be contributing to an American Library Association (ALA) webinar on “Raising Privacy Awareness in Your Library and in Your Community” in preparation for Choose Privacy Week (May 1-7, 2016).

From the ALA’s announcement:

Is ALA_ChoosePrivacy_186x292-2016Byour library preparing to observe Choose Privacy Week 2016? Join the ALA’s IFC Privacy Subcommittee and the Office for Intellectual Freedom for a free webinar that will offer solid guidance on developing privacy programming that will educate and engage your library users and provide an update on current privacy issues confronting libraries today.

The webinar will also offer brief introductions to resources on students’ and minors’ privacy and a guide to free and low-cost print and online resources that can support your library’s observance of Choose Privacy Week. Online registration is available via this link: http://ow.ly/ZbbOW

Choose Privacy Week is the American Library Association’s annual, week-long event that promotes the importance of individual privacy rights.  Choose Privacy Week, May 1 – 7, 2016, also celebrates libraries and librarians’ unique role in protecting privacy in the library and in society as a whole. For more information on Choose Privacy Week, visit https://chooseprivacyweek.org.

Zimmer joins NISO Project on Patron Privacy in Digital Library and Information Systems

Mar 18, 2015   //   by cipradmin   //   News  //  Comments Off on Zimmer joins NISO Project on Patron Privacy in Digital Library and Information Systems

The National Information Standards Organization (NISO), a non-profit standards organization that develops, maintains and publishes technical standards related to publishing, bibliographic and library applications, has been awarded a grant from the Andrew W. Mellon Foundation to develop a Consensus Framework to Support Patron Privacy in Digital Library and Information Systems. The grant will support a series of community discussions on how libraries, publishers, and information systems providers can build better privacy protection into their operations. The grant will also support creation of a draft framework to support patron privacy and subsequent publicity of the draft prior to its advancement for approval as a NISO Recommended Practice.

In support of the project, NISO has convened a steering committee of practitioners, consultants, and advocates dedicated to supporting patron privacy. CIPR director Michael Zimmer has accepted an invitation to join the steering committee, and will contribute to project’s three phases.

The first will be a pre-meeting discussion phase, which will consist of four virtual forums to discuss privacy of internal library systems, privacy of publisher systems, privacy of provider systems, and legal aspects influencing data sharing and policies. Each of the discussion sessions will be a three-hour web-based session designed to lay the groundwork for a productive in-person meeting at the conclusion of the American Library Association meeting in San Francisco, CA in June 2015. Following the in-person meeting, a Framework document will be completed detailing the privacy principles and recommendations agreed to by the participants, and then circulated for public comment and finalization.

Additional information is available at the NISO website.

Preliminary Assessment of Proposed Wisconsin State Budget on Libraries and Information Services

Feb 12, 2015   //   by cipradmin   //   News  //  Comments Off on Preliminary Assessment of Proposed Wisconsin State Budget on Libraries and Information Services

The recently announced 2015-2017 Wisconsin state budget proposal has received considerable attention for is potential impact on the University of Wisconsin System. Among the other entities impacted by the proposed budget is the Department of Public Instruction (DPI), the state agency that advances public education and libraries in Wisconsin. 

The Center for Information Policy Research contacted John DeBacher, Director of Public Library Development at the DPI, asking if there was any internal assessment of how the proposed state budget might impact library and information services in Wisconsin. In response, we were provided a preliminary budget summary document,  adapted from information provided to the Wisconsin Library Association’s Library Development and Legislation Committee (LD&L).

We are sharing this preliminary assessment from the DPI below for informational purposes.

PrelimBudgetSummary2016 LibrariesPreliminary Assessment of Proposed Wisconsin State Budget on Libraries and…

2013 Banned Books Week Event: “Canaries in the Coal Mine: How Libraries Fight for Free Speech, Freedome from Surveillance, and Democratic Values”

Aug 19, 2013   //   by cipradmin   //   Events, News  //  Comments Off on 2013 Banned Books Week Event: “Canaries in the Coal Mine: How Libraries Fight for Free Speech, Freedome from Surveillance, and Democratic Values”

Canaries in the Coal MineTo kick off 2013 Banned Books Week, the UW-Milwaukee School of Information Studies and UWM’s Center for Information Policy Research is partnering with the Milwaukee Public Library to host a special lecture by Barbara Jones, Director of the ALA Office of Intellectual Freedom:

CANARIES IN THE COAL MINE:
How Libraries Fight for Free Speech, Freedome from Surveillance, and Democratic Values

September 22, 2013
6:00 – 8:00pm
Milwaukee Public Library
Centennial Hall – Loos Room
733 N Eighth Street Milwaukee, WI 53233

Barbara M. Jones
Director, Office for Intellectual Freedom at the American Library Association
Executive Director, Freedom to Read Foundation

RSVP at: http://sois.uwm.edu/banned2013

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